Your Trust, Our Commitment

Transparent Policies for Every Order

Gntraders ensures clear terms for shipping, returns, and data privacy. We provide honest pricing and full GST invoices, backed by reliable dispatch from our Rohini warehouse.

Dispatch & Delivery

Shipping and Return Policy

We aim for transparent dispatch. Orders typically ship within 1-2 business days from our Rohini warehouse. You'll receive tracking updates until delivery. In case of transit damage, please notify us within 24 hours of receipt with photographic evidence.

Our return policy covers defective or incorrect items reported within 7 days of delivery. Products must be unused and in original packaging. Refunds are processed upon inspection. For any discrepancies, our customer care team is ready to assist.

Legal & Compliance

Terms of Service and Privacy

Gntraders is committed to safeguarding your personal information. We collect data solely for order processing and service improvement, never sharing it with third parties. Our practices comply with all applicable data protection regulations. Review our full privacy statement for details.

By using Gntraders' services, you agree to our terms of service. We operate as a GST-verified merchant, issuing full tax invoices with every purchase. All transactions are secure, adhering to Indian consumer protection laws. Your data privacy is paramount.